Categories Narrative

This Is Not Your Ordinary Call Center Space

For years, US-based companies outsourced their call centers overseas to save money. In many cases, this created a backlash from customers because of poor language skills, limited knowledge of the product and an inability to get through to someone who could actually help solve your problem. We did a deal with an India based company … Continue reading This Is Not Your Ordinary Call Center Space

Categories Narrative

Week 3–The Changing Office Market…Into Condos??

I have bemoaned this anemic job recovery to no end. Without jobs, office space is difficult to lease. One outcome of this slow recovery is that owners and developers are getting creative with their buildings. Or, more likely, the new owners who bought the building from the bank that reposed the project are now redeveloping … Continue reading Week 3–The Changing Office Market…Into Condos??

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Weekly Narrative